Our Aim

To provide a high quality standard of housing and management giving good value to satisfied customers. 

Our Vision

For the Salvation Army Housing Association to be the leading provider of residential centres, foyers and move-on housing for single homeless people. 

Our Strategy

To grow by reputation and size, primarily within the niche market of housing for single people in housing need, through the acquisition or development of houses, flats, foyers and residential centres, with appropriately supportive management, identifying local unmet needs and working in partnership with The Salvation Army, community groups and other agencies. 

Our Management Ethos

 To provide an individual and responsive service to tenants. To this end, we provide a local housing presence maintaining routine contact between tenants and staff as a matter of course. Local staff are supported by Area Housing Managers and property staff, who provide a 24-hour emergency maintenance service. 

Our Employee Policy

To become an employer of the highest calibre, not least because we recognise that our employees are our most valuable asset. We invest continually in training and personal development, to ensure that all our staff are committed, flexible and possess sufficient skills to provide our services to a consistently high standard. The Association is of course, committed to equal opportunities for all its employees. 

Our Background and Main Activities

We were registered with the Housing Corporation (now The Tenant Services Authority) as a Housing Association in 1976 and immediately launched a development programme in England to provide housing and hostel accommodation for homeless people.

From those early beginnings our vision has evolved and our focus has changed, and we now concentrate primarily on the provision of rented accommodation for single people, an area where we believe that our efforts can be of the greatest benefit.

Our main activities are building, managing and maintaining: 

• Foyers, offering accommodation and employment training opportunities for young people


• Self-contained assured tenancy housing for single people


• Supported housing for single people


• Housing and residential centres for people with special needs

We have received allocations for the construction of residential centres, foyers and housing to an estimated total of £26 million, with approved public subsidy support of approximately £15 million.

Residential Centres are managed through the Social Programme of The Salvation Army and other agents, who are currently responsible for more than 1500 bed spaces. 

Governance

The Association has a Board supported by a Monitoring Committee, an Audit Committee and a Remuneration Committee. This structure streamlines the decision-making process, with an emphasis upon strategic discussion at Board level and performance monitoring at committee level. The governance proposals are supported by terms of reference and delegated powers for the Association’s Executive Management Team.