Welcome to Salvation Army Housing Association
Salvation Army Housing Association (SAHA) is a subsidiary of The Salvation Army United Kingdom Territory with the Republic of Ireland. It is a national charitable Registered Provider specialising in providing supported accommodation, education and employment opportunities for homeless individuals and families. The Association aims to help and support vulnerable groups in society in achieving positive, stable independent living.
For details of our current vacancies please go to SAHA's Recruitment Portal (click here)
This website aims to allow residents, prospective residents and other stakeholders to access information and services provided by SAHA. If you have any questions or comments about SAHA customer services please contact us using the range of access points below:
Take a look at the 2012 Annual Report for Residents and let us have your feedback.
New Electronic Policy Consultation Forum We are pleased to announce the launch of our new electronic “Policy Consultation Forum” we warmly invite you to participate in current and future consultations through this new facility please click here
Customer Service Centre
Phone: 0800 970 6363 (Free from most landlines)
Calls are recorded for training and monitoring purposes
Opening hours 8.30am - 6pm Mon - Thurs
9am -5pm Friday
Fax: 01204 375768
Out of hours emergency repair number:
0800 970 6363 then follow the prompt provided.
Alternatively, you can ring the out of hours service directly on 01253 501104, however please note that this number is charged at premium rate and therefore we would always recommend that you ring the Customer Services number to keep your phone costs to a minimum.
We use the BT RNID Typetalk service for deaf or hard of hearing tenants.
Making a call from a textphone
To start a call, dial 18001 then the full phone number of the person you want to call, including the area code
Please note for emergency calls (i.e. Police) please dial 18000
Making a call to a textphone
To start a call, dial 18002 then the full phone number of the person you want to call, including the area code
Throughout the site you may come across some documentation that you can download onto your PC to view further information. To view these you will need Adobe Reader installed on your PC. You can download Adobe Reader by clicking the Adobe image on the left.